Last updated: 2025-04-22
Money-Back Policy
Scope
This policy applies to paid cohort enrollments executed through signed order forms or invoices issued by Development ByteCloud. Informational browsing on this site is free.
Cooling-off period
Where applicable consumer laws in Japan provide a cooling-off period for distance contracts, you may withdraw within 14 days from the day after contract conclusion without giving reasons, unless an exception applies because performance began with your express consent.
Eligibility for refunds after access
If digital materials or live sessions have begun with your express request before the cooling-off period ends, charges for consumed services may be deducted in line with applicable law. Partial refunds may be available for documented service failures attributable to us.
Non-refundable items
Third-party fees (venues, software licenses purchased on your behalf) and administrative wire fees are generally non-refundable once incurred.
How to request
Email hello@developmentbytecloud.one with your invoice number, cohort name, and reason. We respond within five business days with next steps.
Processing timeline and method
Approved refunds are initiated within ten business days using the original payment path where possible; otherwise bank transfer details will be requested securely.
Cancellations by us
If we cancel a cohort, you may choose a full refund or a seat transfer. Force majeure events may delay sessions; we will propose alternatives before applying fees.
Related: Terms of Use · Allocations · Contact hello@developmentbytecloud.one