FAQ

Clarifications without sales fog

Use the search bar to filter grouped answers—limitations included on purpose.

Delivery

Are sessions recorded?

Live clinics are recorded for cohort members for 90 days. Async labs ship written summaries instead of video to keep focus on documentation habits.

What time zones do you optimize for?

Primary live blocks target APAC evenings with optional async swaps. EU-friendly repeats open when at least eight participants request them.

Measurement scope

Do you implement tagging for us?

No. We coach interpretation and governance. Implementation stays with your analytics engineers or approved vendors.

Will you pick our attribution model for us?

We facilitate comparisons and documentation, but model selection remains an internal decision documented in your decision log.

What is explicitly out of scope?

We do not negotiate media contracts, rewrite creative, or certify regulatory submissions—the training is judgment for operators, not legal sign-off.

Materials

Can we reuse templates internally?

Yes for internal operations. Redistribution or resale of templates requires written permission.

Do you ship physical kits?

Japan-based cohorts may receive printed card kits for workshops; international cohorts receive digital equivalents only.

Honest limitations

What should teams expect not to change after one cohort?

Vendor contracts, data contracts, and political incentives rarely flip in six weeks. Expect better memos and calmer debates—not instant alignment.

Pricing

Are listed prices final?

Site prices are informational. Invoices may include taxes and optional add-ons such as extra mentor hours.

Do you offer enterprise volume?

Teams purchasing six or more seats receive consolidated billing and a shared office-hour block—details on the allocations page.